1. Information We Collect
- Voluntary Data: Name, email, and fleet details (size/location) provided via the "Revenue Estimate" or contact forms.
- Operational Data: Real-time State of Charge (SoC), battery capacity, and grid discharge history required for VPP participation.
- Automated Data: IP addresses, browser type, and site usage patterns collected via cookies for analytics.
2. How We Use Your Data
- Grid Orchestration: To manage aggregated energy bidding and maximize revenue for your fleet.
- Health Guard AI: Analyzing discharge cycles to protect vehicle battery longevity.
- Compliance: Meeting FERC Order 2222 and other regional utility reporting requirements.
3. Data Sharing & Disclosure
- Grid Operators: We share anonymized, aggregated energy capacity data with regional markets (e.g., CAISO, PJM).
- No Sale of Data: HDC XOLARA does not sell, rent, or lease your personal information to third-party marketers.
- Legal Necessity: Data may be disclosed to comply with subpoenas or enforce legal rights.
4. Security & Retention
- Encryption: We use SSL/TLS encryption for all data transmissions.
- Retention: Operational data is retained as long as your fleet is active in the VPP, or up to 10 years for regulatory compliance.
5. Your Rights
Depending on your location (e.g., CCPA/GDPR), you have the right to access, correct, or delete your personal information. For inquiries, contact our Fleet Consultant via the site's contact form.